Selecting a Roofing Contractor
What to ask and what to know
Asking a roofing contractor the right questions will give you the knowledge you need t find the professional roofing company your home deserves. Here are some of the basic questions you should be asking a roofing contractor. We hope this list will give you the knowledge you need to find the best contractor in the Tri-Cities, TN or the Jacksonville, Orlando or Tampa area of Florida for your next roofing project..
General Liability Insurance Certificate
Not “Self-Insured”: You need to know if your contractor carries general liability insurance for both commercial and residential projects. A sizable contractor will carry no less than $500,000, and usually around $1,000,000 of coverage. If your contractor’s insurance policy cannot cover potential damages, then the contractor would be personally liable. If they cannot cover the damages, you will again have no legal recourse and will end up paying for the repairs or even a new roof yourself. Over three-fourths of roofing companies do not carry proper insurance coverage to protect you against losses.
"LIEN WAIVER" Letter at job completion!
Don’t be fooled, some might promise you a lien waiver letter, but you must demand that it be given to you upon completion and certainly before you make your last payment. Very few contractors will be able to provide this ultimate level of consumer protection for you.
All reputable roofers carry pre-printed lists of references, that includes customers from 1-5 years ago, as well as customers from the previous month. Also, ask for suppliers, business references, etc. A roofer should be able to supply, on demand, a comprehensive list of ALL clients served for at least the last 5 years. A one year list of clients should contain at least 75 job references.
Trade Association Certificates of Standing
Belonging to trade associations implies some quality and ethical integrity on the part of the contractor. Associations like the National Roofing Contractor Association and the Roofing Contractors Association of Florida are common associations.
State Certified License
A roofer should be able to produce a license stating that he/she is qualified according to certain standards. There is no national (or local) governing board, states issue licenses, not counties. The roofer should also be able to produce a list of what those standards are.
Use only qualified Installers on your roof
Sometimes a contractor will try to use his certification for his entire staff. Make sure every individual member is qualified and knowledgeable. Think about it, the person who really needs the knowledge is the person doing the job, not necessarily the owner of the company.